SWISS DETOX, LLC PRIVACY POLICY

Last Updated: December 19, 2025

This Privacy Policy explains how Swiss Detox, LLC ("we," "us," "our") collects, uses, and protects your personal information when you visit swissdetox.com or make a purchase.

By using our Site, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

Information You Provide

·       Contact & Account: Name, email, address, phone number, password

·       Orders: Billing/shipping address, payment info (processed securely by our payment provider)

·       Communications: Customer service messages, product reviews

Information Collected Automatically

·       Usage Data: Pages visited, items viewed, click behavior

·       Device Info: IP address, browser type, device identifiers

·       Cookies: See Section 5 below

Information from Third Parties

·       Shopify: E-commerce platform data

·       Payment Processors: Transaction confirmation (we never see full card numbers)

·       Shipping Partners: Delivery tracking

2. HOW WE USE YOUR INFORMATION

We use your information to:

·       Fulfill Orders: Process payments, ship products, send confirmations

·       Customer Service: Answer questions, handle returns

·       Marketing: Send promotional emails (you can opt out anytime)

·       Improve Site: Analyze usage, fix bugs, enhance features

·       Security: Prevent fraud and protect accounts

·       Legal Compliance: Meet legal obligations

3. HOW WE SHARE YOUR INFORMATION

Service Providers

We share data with trusted partners who help run our business:

·       Shopify (website platform)

·       Payment processors (Stripe, PayPal, etc.)

·       Shipping companies (USPS, UPS, FedEx)

·       Email marketing (if applicable)

·       Analytics tools (Google Analytics)

Advertising Partners

We share limited data (email addresses, browsing behavior) with advertising networks like Google Ads and Meta/Facebook for targeted ads.

You can opt out - see Section 7.

Legal Requirements

We may disclose information to comply with laws, court orders, or protect our rights.

4. SELLING AND SHARING YOUR DATA

Important: We may "sell" or "share" your personal information for advertising purposes as defined by state privacy laws. This includes:

·       Email addresses, IP addresses, device IDs

·       Browsing history and purchase interests

·       Shared with: Google Ads, Meta/Facebook, advertising networks

We do NOT sell:

·       Payment information

·       Social Security numbers

·       Precise location data

·       Information of anyone under 18

Want to opt out? See Section 7.

5. COOKIES AND TRACKING

We use cookies (small files stored on your device) for:

·       Essential: Shopping cart, login, security

·       Analytics: Site performance (Google Analytics)

·       Advertising: Targeted ads, retargeting

Your Choices:

·       Adjust browser settings to block cookies

·       Use our cookie banner to manage preferences

·       Enable Global Privacy Control (GPC) in your browser to opt out of targeted ads

Note: Blocking cookies may affect site functionality.

6. DATA SECURITY AND RETENTION

Security Measures:

·       Encrypted connections (SSL/HTTPS)

·       Secure payment processing (PCI compliant)

·       Limited employee access

·       Regular security reviews

How Long We Keep Data:

·       Active accounts: While you're a customer + 3 years after

·       Orders: 7 years (tax requirements)

·       Marketing: Until you opt out or 2 years of no activity

Important: No system is 100% secure. Use strong passwords and don't share your account.

7. YOUR PRIVACY RIGHTS

Depending on your state, you may have these rights:

All States

·       Opt out of marketing emails: Click "unsubscribe" in any email

·       Delete account: Email us at contact@swissdetox.com

California, Virginia, Colorado, Connecticut, and 15+ Other States

·       Access your data: Request a copy of what we have

·       Delete your data: Request permanent deletion

·       Correct your data: Fix inaccurate information

·       Opt out of sale/sharing: Stop us from sharing data for ads

·       Opt out of targeted ads: Stop personalized advertising

How to Exercise Rights:

1.     Email: contact@swissdetox.com

2.     Click "Do Not Sell or Share My Personal Information" in our footer

3.     Enable Global Privacy Control (GPC) in your browser

We'll respond within 30-45 days. No fees for verified requests.

8. CHILDREN'S PRIVACY

Our Site is not for children under 13. We don't knowingly collect information from kids under 13.

Parents: If your child has provided us information, contact us immediately at contact@swissdetox.com and we'll delete it.

Ages 13-17: In some states (New Jersey, Maryland), we need your consent before using your data for targeted ads.

9. INTERNATIONAL USERS

Swiss Detox is a U.S. company. Your data is processed and stored in the United States. U.S. privacy laws may differ from your country's laws

10. THIRD-PARTY LINKS

Our Site may link to other websites (social media, partner sites). We're not responsible for their privacy practices. Read their policies before sharing information.

 

11. CHANGES TO THIS POLICY

We may update this Privacy Policy. We'll notify you by:

·       Posting changes on this page

·       Emailing you for major changes

·       Updating the "Last Updated" date

Continued use means you accept the changes.

 

12. CONTACT US

Questions or requests?

Email: contact@swissdetox.com
Phone: +1 7869561878
Mail: Swiss Detox, LLC, 407 Lincoln Road, Suite 12 L, Miami Beach FL 33139, United States

We typically respond within 5 business days.

 

STATE-SPECIFIC NOTICES

California (CCPA/CPRA)

Personal Info Categories (Last 12 Months):

·       Identifiers (name, email, IP address) - Collected, Sold/Shared, Disclosed

·       Commercial info (purchases, interests) - Collected, Sold/Shared, Disclosed

·       Internet activity (browsing history) - Collected, Sold/Shared, Disclosed

·       Financial info (payment details) - Collected, Disclosed to processors only

Retention: See Section 6

Nevada

Nevada residents can opt out of data sales. Email us to exercise this right.

Other States

If you live in Virginia, Colorado, Connecticut, Utah, Montana, Oregon, Texas, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, or Maryland, you have additional privacy rights listed in Section 7.

DEFINITIONS

Personal Information: Data that identifies you (name, email, address, online identifiers)

Sell/Share: Exchanging your data with third parties for advertising or valuable consideration

Targeted Advertising: Showing you ads based on your activity across different websites

Sensitive Information: Financial data, precise location, health info (we limit use of this)

 

END OF PRIVACY POLICY

This policy complies with COPPA (2025), CCPA/CPRA, and comprehensive privacy laws in 19+ U.S. states. Last reviewed: December 2025.